Contact Us

Have a question about an order, pre-order status, or trading card singles? We are here to help. Reach out to us via the contact form below or through our direct business details.

Get in Touch

• Customer Support Email: eiscue@glacialcards.co.uk

• Operating Hours: Monday – Friday: 09:00 – 17:00 (GMT) (Excluding UK Bank Holidays)

• Typical Response Time: Within 24–48 working hours

Business & Registered Office

• Trading Name: Glacial Cards

• Company / Legal Entity: Glacial Cards LTD

• Company Registration Number: 17428892

• Registered Trading Address:

  April Cottage, Woods Hill Lane

  East Grinstead

  West Sussex

  RH19 3RH

  United Kingdom

Note on Returns: Please do not send items back to our trading address without contacting support first to obtain return authorization, as outlined in our Refund & Returns Policy.